Data privacy policy

We are delighted by your visit of our www.friesland-kabel.de website and your interest in our company. Protecting your personal data is an important issue for us. Personal data are information about the personal or material circumstances of a specific or identifiable natural person. They for example include the real name, address, telephone number and date of birth, but also all other data that are relatable to an identifiable person.

As personal data enjoy special legal protection, we will only collect them to the extent required for making our website available and providing our services. In the following, we will detail the personal information collected by us when you visit our website, and how we use it.

Our data protection practice complies with the statutory requirements, especially those of the Federal Data Protection Act (FDPA), Telemedia Act (TMA) and General Data Protection Regulation of the EU (GDPR). We will only collect, process and store your personal data to the extent required for the functional provision of this website and our contents and services, as well as the processing of queries and, as the case may be, the execution of orders/contracts, but in each case only insofar as a legitimate interest within the meaning of GDPR section 6.1.f or other permission is provided for this. Only if you have previously provided us with a separate consent will your data also be used for the further purposes that are specified therein, e.g. the sending of promotional information by newsletter.

1. Controller within the meaning of GDPR section 4.7

The controller within the meaning of the GDPR and other national data privacy laws of the member states and further data protection provisions is:
Friesland-Kabel GmbH
Oststrasse 73
22844 Norderstedt
E-mail: info@friesland-kabel.de
Tel.: +49 (0) 40 3259444-40
Fax: +49 (0) 40 3259444-49

2. Name and address of the Data Protection Officer

Dieter Mörsdorf
Klaus Faber AG
Lebacher Str. 152-156
66113 Saarbrücken

Fon +49 681 9711-0
Fax +49 681 9711-289

3. Website provision and creation of log files

Every time our website is visited, our system will automatically collect data and information from the visiting computer system. The following data are collected in the process:

Data processing scope

(1) Information about the browser type and version used
(2) The operating system of the visiting device
(3) The IP address of the visiting device
(4) Date and time of the visit
(5) Webpages and resources (images, files, other page contents) visited on our website
(6) Website from where the user's system reached our website (referrer tracking)

These data are stored in the log files of our system. As they are not stored together with personal data of a definitive user, individual page visitors are not being identified.

• Legal basis for the processing of personal data

  GDPR section 6.1.f (legitimate interest). Our legitimate interest resides in achieving the purpose described below.

• Purpose of the data processing

  The logging serves to maintain the compatibility of our website for as many visitors as possible, to fight misuse and for troubleshooting. The technical data of the visiting computer need to be logged for this to enable us to respond to display errors, attacks on our IT systems and/or other functional faults of our website as early as possible. In addition, the data also serve our optimization of the website and general assurance of the security of our IT systems.

• Storage period

  The aforementioned technical data will be deleted as soon as they are no longer required to ensure website compatibility for all visitors, but no later than 3 months after visiting our website.

• Objection and erasure options

  The objection and erasure options are based on the general regulations for objection rights and erasure claims under data protection law as described below in this data privacy policy.

4. Special functions of our website

Our website offers you various functions whose use involves the collection, processing and storage of your personal data by us. What happens to these data is explained below:

• Contact form(s):

  • Scope of the processing of personal data

    The data you enter in our contact forms.

  • Legal basis for the processing of personal data

    GDPR section 6.1.a (consent by clearly affirmative action and/or behaviour)

  • Purpose of the data processing

    The data collected by way of our contact form(s) are only used for processing the specific contact queries received in them.

  • Storage period

    The collected data are deleted immediately after your query has been processed insofar as no statutory retention periods apply.

  • Objection and erasure options

    The objection and erasure options are based on the general regulations for objection rights and deletion claims under data protection law as described below in this data privacy policy.

5. Automatic credit screening / scoring

To protect our legitimate interest in advance performance, we reserve the right to apply an automatic credit screening by the following company/companies, based on mathematical-statistical methods. The service provider detailed below provides us with information on the statistical probability of default. The credit information can include probability values (scores) calculated on the basis of scientifically recognized mathematical-statistical procedures. This involves the use of various parameters such as the income, address data, occupation, marital status and previous payment behaviour, for example, to draw conclusions about a customer's future default risk. The result is expressed in the form of a payment value (the so-called score). The information received in this manner forms the basis of our decisions regarding the establishment, performance or termination of contractual relationships. The option to select one of the offered payment types does not depend on this information, however. The objection and erasure options are based on the general regulations for objection rights and deletion claims under data protection law as described below in this data privacy policy. In detail:

• CRIF Bürgel GmbH:

  CRIF Bürgel GmbH, Radlkoferstrasse 2, 81373 München (www.crifbuergel.de):
  Our company regularly checks the credit standing when entering into contracts, or also of existing customers where a legitimate interest applies. We do this in cooperation with CRIF Bürgel GmbH, Radlkoferstrasse 2, 81373 München, which provides us with the required data. It is for this purpose that we send your name and contact data to CRIF Bürgel GmbH.

• Euler Hermes Deutschland Branch of Euler Hermes SA:

  Euler Hermes Deutschland Branch of Euler Hermes SA, Friedensallee 254, 22763 Hamburg (www.eulerhermes.de ):
  Our company regularly checks the credit standing when entering into contracts, or also of existing customers where a legitimate interest applies. We do this in cooperation with the Euler Hermes Deutschland Branch of Euler Hermes SA, Friedensallee 254, 22763 Hamburg, which provides us with the required data. It is for this purpose that we send your name and contact data to the Euler Hermes Deutschland Branch of Euler Hermes SA.

6. Statistical analysis of visits to this website – web tracker

When this website is visited or its individual files are accessed, we will collect, process and store the following data: IP address, webpage from where the file was accessed, name of the file, date and time of the access, transferred data volume and information about the success of the access (so-called web log). We will only use these access data in a depersonalized form to continuously improve our internet offer and for statistical purposes.

Apart from this, we also use the following web trackers for analysing the visits of this website:

• Google Analytics

  • Scope of the processing of personal data

    Our website uses a web tracking service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereafter: Google Analytics). The web tracking by Google Analytics uses cookies that are stored in your computer and enable your use of our website and surfing behaviour to be analysed (so-called tracking). We perform this analysis based on the Google Analytics tracking service to continuously optimize our internet offer and improve its availability. When you use our website, data such as your IP address and user activities, in particular, will be sent to Google Ireland Limited servers and processed and stored outside the European Union, e.g. in the USA.

    If IP anonymization is activated in the Google Analytics tracking code of this website, Google Analytics will anonymize your IP address before transmission. This website uses a Google Analytics tracking code that has been expanded by the operator gat._anonymizeIp(); to only permit the anonymized collection of IP addresses (so-called IP masking).

  • Legal basis for the processing of personal data

    GDPR section 6.1.a (consent), either in the registration with Google (opening of a Google account and acceptance of the data protection advice implemented there) or, if you have not registered with Google, by explicit consent when opening our page.

  • Purpose of the data processing

    Google will use this information at our behest to analyse your visit of this website, compile reports about website activities, and provide us with further services in connection with website and internet use. The IP address that your browser sends to Google Analytics will not be linked with any other Google Ireland Limited data.

  • Storage period

    Google will store the data of relevance for the web tracking for as long as required to provide the booked web service. The data collection and storage are anonymized. If relatable to a person nonetheless, the data will be deleted immediately insofar as not subject to statutory retention requirements. They will be deleted after the obligatory retention period in any case.

  • Objection and erasure options

    You can prevent the collection and transfer of your personal data (esp. your IP address) to and their processing by Google by deactivating the execution of script code in your browser, installing a script blocker in your browser (as for example available from www.noscript.net or www.ghostery.com), or by activating the "do-not-track" setting in your browser. You can furthermore prevent the collection of the data generated about your website use by the Google cookie (incl. your IP address) and their processing by Google by downloading and installing the browser plug-in available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de). You can find the security and data protection principles of Google at https://policies.google.com/privacy

7. Information about the use of cookies

• Scope of the processing of personal data

  We use cookies on various pages to enable specific functions of our website to be used. So-called 'cookies' are small text files that your browser can store in your computer. These text files contain a characteristic string that permits your browser to be uniquely identified at the next visit of our website.

• Legal basis for the processing of personal data

  GDPR section 6.1.f (legitimate interest). Our legitimate interest resides in maintaining the full functionality of our website, improving its operability and enabling a more individualized customer contact. We are only able to identify individual website visitors with the help of the cookie technology if the site visitor has previously provided us with the corresponding personal data on the basis of a separate consent.

• Purpose of the data processing

  Our website installs the cookies to maintain its full functionality and improve its operability. The cookie technology additionally enables us to recognize individual visitors by means of pseudonyms, e.g. an individual, freely selectable ID, thereby putting us in a position to offer more individualized services.

• Storage period

  The cookies are stored until their deletion in your browser or, in the case of session cookies, until the end of the session.

• Objection and erasure options

  You can personally customize your browser settings in keeping with your preferences to prevent the installation of cookies in general. In this case you will be able to decide on the acceptance of cookies from case to case, or accept all cookies as a matter of principle. Cookies can be used for various purposes, e.g. to recognize that your PC has already contacted our website in the past (persistent cookies) or to store the most recently viewed offers (session cookies). We use cookies to offer you more user comfort. To use our comfort functions, we would advise you to permit the acceptance of cookies for our web offer. The objection and deletion options in all other respects are based on the general provisions detailed below in this data privacy policy concerning your objection and deletion rights under data protection law.

8. Data security and data protection, e-mail communications

Your personal data are protected from third-party access by technical and organizational measures in their collection, storage and processing. As we are unable to guarantee full data security in the transmission of unencrypted e-mail communications to our IT systems, we would recommend encrypted communication or use of the postal service for highly confidential information.

9. Revocation of consent – data access and change requests – deletion & blocking of data

You have a right to be informed about your stored data free of charge at regular intervals and are always entitled to have your data rectified, blocked or deleted. We will delete your data upon your first request where this is not prevented by statutory requirements. You can thus withdraw your previous consent to our processing of your data at any time. You can always send information, deletion and rectification requests for your data, and happily also suggestions, to the following address:

Friesland-Kabel GmbH
Oststrasse 73
22844 Norderstedt
E-mail: info@friesland-kabel.de
Tel.: +49 (0) 40 3259444-40
Fax: +49 (0) 40 3259444-49

10. Right of data portability

You have a right to demand that we provide to you, in a structured, commonly used and machine-readable format, the data concerning your person that you have disclosed to us. You can also demand that we forward these data to a third party upon your first instruction and without undue delay insofar as their processing by us is based on a consent as per GDPR sections 6.1.a or 9.2.a or an agreement as per GDPR section 6.1.b and performed by automated means.

When exercising this right of data portability, you also have the right to have your personal data transmitted directly from one controller to another, where technically feasible. The rights and liberties of others must not be adversely affected by this.

The right of data portability is not applicable where the processing of personal data is needed for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

11. Right to lodge a complaint with a supervisory authority as per GDPR section 77.1

If you suspect unlawful processing of your data on our part, you can naturally always bring about a judicial clarification of the issue. Irrespective of this, you can optionally also turn to a supervisory authority. You are entitled to complain in the EU member state you reside in, work in and/or where the putative violation took place, meaning that you can select the supervisory authority you will turn to at the aforementioned locations. The supervisory authority you lodged your complaint with will then inform you about the status and results of your request, including the option of judicial remedy as per GDPR section 78.

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